Petromall

Project Overview

Petromall has spent 25 years building the supply chain that Palestinian plastic manufacturers depend on — sourcing polymers, masterbatch, engineering plastics, additives, and industrial dyes from the world's leading petrochemical producers and getting them to factory floors on time. With a distribution hub in Jordan and expansion into Turkey and North Africa underway, the operation had grown well beyond what informal systems could handle. They needed infrastructure that matched their scale: a proper ERP for the trading operation, and a professional digital presence that reflected who they actually are in the market.

The ERP was built around a distribution and trading model — no manufacturing floor, but a complex procurement and fulfilment operation that sources internationally and sells to a network of B2B customers across the region. Inventory management sits at the centre: every product line across warehouses is tracked in real time, from goods received against import purchase orders to stock reserved for customer orders awaiting dispatch. Procurement handles the full import cycle — supplier orders, landed cost tracking, and goods receipt — so the finance team always knows the true cost of what's on the shelf.

Sales and customer management reflects the B2B reality of the business. Customer accounts, order history, pricing, and outstanding balances are all in one place. Orders move through a clear fulfilment pipeline from placement to dispatch, with inventory automatically committed at each stage. Finance runs the full accounting cycle — accounts payable to international suppliers, accounts receivable from local manufacturers, and financial reporting that gives management a clean view of the business without assembling it manually from multiple sources.

Alongside the ERP, we built Petromall's product catalogue website — a clean, bilingual B2B platform that presents their full product range to plastic manufacturers. Polyethylene grades, engineering plastics, masterbatch concentrates, and industrial additives are all browsable by category, with product specifications accessible without a sales call. The site reflects the market position Petromall has earned over 25 years: a serious, reliable supplier that meets international standards — presented with a digital presence that says the same thing without a word.

The two systems work together. The website surfaces the catalogue; the ERP handles everything that happens after an inquiry becomes an order. For a business that imports from global petrochemical giants and sells to factories that cannot afford supply chain disruption, that reliability extends from the product to the platform. Petromall's customers trust them to deliver the right material on time. The systems we built give the Petromall team the operational clarity to keep that promise at scale — across Palestine, Jordan, and the markets they are moving into next.